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The York Dungeon Tickets

Headout is an authorized and trusted partner of the venue, offering curated experiences to enjoy this attraction.

Viking actor with axe at York Dungeon's Vengeance of the Vikings exhibit.

The York Dungeon is an immersive, actor-led attraction that brings 2,000 years of York’s dark history to life through live theatrical performances, special effects, and interactive storytelling. It’s a perfect blend of education, humour, and spine-tingling thrills that transform history into an unforgettable adventure.

  • Ways to explore: All York Dungeon tickets grant full 75-min access to 10 live actor shows and immersive special effects.
  • Queues & access: Entry is by strict timed slot; arrive 5–10 mins early to ensure smooth check-in.
  • When to book: Pre-book York Dungeon tickets 1–2 weeks ahead for weekends and holidays, as preferred slots sell out quickly.
  • Good to know: Recommended for ages 8+. Minimum age is 5 years.

Things to know before booking York Dungeon tickets 

  • Booking window: York Dungeon tickets are strictly timed, and capacity is limited. During weekends and school holidays, time slots often sell out 3–5 days in advance. Walk-in tickets are rarely guaranteed, so you must pre-book online to avoid disappointment.
  • Timed entry: Your York Dungeon tickets are valid only for the specific time slot you select at checkout. Arrive 5–10 mins before your allotted time for smooth entry. Late arrivals risk missing their show and may be denied entry without a refund.
  • What’s included: Your standard entry provides full access to the 75-min experience, which comprises a continuous journey through 10 live actor shows and themed sets. The ticket covers the entire performance lineup scheduled for your slot; re-entry once you exit the venue is not permitted.
  • Experience format: The experience is a fully guided performance, led by professional actors in character. The 10 live shows are interactive and feature dark humour, immersive lighting, and loud sound effects to tell 2,000 years of gruesome York history.
  • Participation: The actors frequently select guests for audience participation. If you prefer not to be singled out, ask the Admissions staff for a yellow sticker upon entry. 
  • Suitability & age limits: The experience is restricted for children under 5 years old and is explicitly recommended for ages 8 and up due to the intense themes, dark settings, and jump scares. Guests under 16 must be accompanied by an adult (18+).
  • Accessibility: The Dungeon is partially wheelchair accessible, but due to the building's historic nature, it cannot accommodate electric wheelchairs. Only one manual wheelchair can be accommodated per hour slot. Visitors with severe claustrophobia, photosensitive epilepsy (strobe lights are used), or sensitivity to loud noises should reconsider booking.

Plan your visit to The York Dungeon

The York Dungeon is typically open from 11am to 4pm, with extended hours available during the summer.
Closed on: December 24 to 26

Note: Special themed nights (e.g., Adults-only Dungeon Lates on Saturday evenings) might have differing times.

Plan to spend around 1.5 to 2 hours on-site (a 75-min immersive tour plus check-in and exit time).

  • Visit on weekdays (especially mornings or late afternoons) to avoid the main tourist rush. These times not only offer lighter crowds but also a more intimate experience with the actors and interactive scenes.
  • Spring (March to May) and Autumn (September to November) provide pleasant weather and shorter queues. During peak tourist seasons (summer and Halloween events), consider booking early or settling for a later time slot to manage wait times.
  • Arrive at least 10–15 mins early for a stress-free check-in, particularly if you’re interested in the seasonal add-ons, which draw larger crowds.

Address: 12 Clifford St, York YO1 9RD, United Kingdom | Find on Maps

  • By bus: 7 Park & Ride, U2, 11, 10, 12, 24, X45
    Nearest stop: Clifford Street

  • By train: LNER, Grand Central
    Nearest Station: York Station

  • By car: Via A1036
    Nearest parking: Castle Car Park

  • Clean and accessible restrooms are available inside the Dungeon.
  • Pick up themed merchandise and souvenir photos (photos are available outside of the live show areas).
  • The venue is partially wheelchair accessible. Some areas (such as narrow corridors and ride-carriage sections) may be challenging.
  • Disabled toilets are provided for wheelchair users.
  • Assistance dogs are welcome.
  • Photography: Photography is prohibited during live shows to maintain the immersive experience; however, photos are allowed in designated entrance areas and the gift shop.
  • Age and guest restrictions: The York Dungeon is only recommended for visitors aged 8 and above (minimum entry age is 5) as younger children might find jump scares and interactive elements too intense.
  • Item restrictions: Large bags, suitcases, and strollers may be required to be checked at the entrance for security reasons. Outside food and drinks are not allowed inside the attraction.
  • Behaviour & safety: Keep mobile phone volume low and avoid loud talking during performances to respect other visitors’ experience.
  • Arrive at least 10–15 mins early to comfortably check in for your timed entry slot.
  • Wear comfortable shoes; you’ll be on your feet for most of the 75-min immersive tour.
  • If you’re sensitive to darkness, loud sounds, or intense sensory effects, be aware of the Dungeon’s low lighting and sudden effects.
  • Book your tickets well in advance to secure your preferred time slot, especially during peak seasons or special events like Halloween.
  • Be open to participating in the interactive narrative for a truly memorable experience.

Frequently asked questions about York Dungeon tickets

Can I buy the York Dungeon tickets on the day of my visit?

Although it is possible to purchase tickets on the day, it’s highly recommended to book in advance. Pre-booking ensures you have a reserved time slot and helps you avoid any potential long queues or sold-out scenarios.

What types of live shows and exhibits are included in the ticket?

Your ticket grants you full access to all the live shows and themed exhibits at the Dungeon, from dramatic reenactments of Viking invasions and plague doctor surgeries to encounters with infamous historical figures like Guy Fawkes and Dick Turpin.

What kind of atmosphere and special effects does the York Dungeon provide?

The Dungeon uses a mix of dramatic lighting, eerie sound effects, realistic scents like garlic or smoke, and sudden surprises to create an immersive atmosphere that blurs the line between education and entertainment. These special effects work together to amplify every horror-comedy moment during the tour.

What if I arrive late for my booked time slot?

Timely arrival is crucial because timed entry is strictly enforced to maintain a smooth experience for everyone. If you arrive late (over 15 mins), the staff may refuse entry or delay your experience, so it’s best to plan to arrive a few minutes early to avoid any stress.

How long does the York Dungeon experience last?

The immersive tour lasts approximately 75 mins, although you should budget a little extra time for the check-in process and any brief stops between scenes. This length ensures you experience every detailed moment without feeling rushed.

What are the recommended visiting hours to avoid crowds?

Early mornings or late afternoons on weekdays tend to be the best times to experience the Dungeon without large crowds. Booking during off-peak hours not only makes the experience smoother but also gives you a bit more breathing room to enjoy every interactive scene.

How do I know which time slot is best for my visit?

Since the York Dungeon operates on strictly timed ticket slots, it’s best to choose a time that fits your travel plans and minimises crowd exposure. Early slots may provide a quieter experience, while later ones might be busier but offer a different evening vibe.

What should I bring with me to The York Dungeon?

It’s advisable to bring a valid photo ID matching the booking details and to have your digital or printed ticket handy for scanning at entry. Since the tour involves a lot of standing and low lighting, wear comfortable, flat shoes and secure any personal belongings to avoid loss in the dark environments.

Is the York Dungeon suitable for children?

Yes, the experience is designed with families in mind and is recommended for children aged 8 and up, although children as young as 5 may enter. Because some scenes can be intense and include jump scares, parents should consider the sensitivity of younger visitors before booking.

How does audience participation work at The York Dungeon?

Throughout the tour, live actors actively involve guests in the storytelling. Whether you’re asked to respond to a character’s call or encouraged to play a small role in one of the interactive scenes, your participation helps to create a unique, personalised experience every time you visit.

How do I compare The York Dungeon to other similar attractions in the city?

York Dungeon stands out with its live actor-led performances, richly detailed themed sets, and a perfect blend of horror and humour that other historical attractions might not offer. While places like the Jorvik Viking Centre provide immersive historical context, the Dungeon adds an interactive twist that makes it a unique stop on your York itinerary.