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York Tickets

Plan your visit to York Dungeon

York Dungeon is an immersive walk-through attraction in York that brings the city’s darker history and most infamous stories to life through live shows, theatrical sets, and storytelling. With multiple themed scenes packed into a compact space, it offers a fast-paced experience that blends humour, horror, and history in a tightly choreographed format. With so much packed into a short route, planning ahead makes a big difference to how smoothly the visit unfolds.

Navigating your way

York Dungeon is a compact but tightly sequenced, timed-entry experience where small groups move through multiple live shows in quick succession. With a clear entry point and fixed route, it is easy to navigate as long as timing is respected.

Which York Dungeon ticket should you choose?

The ticket you choose depends on how you want to experience York Dungeon—standard entry covers the full live show experience, while the combo ticket adds a 45-minute River Ouse cruise for a more complete day in York. The combo ticket is the simplest upgrade, pairing immersive Dungeon shows with a scenic river cruise in one booking and removing the need to plan separate timings.

River cruise boat on the River Ouse passing historic buildings in York.
Choose based on the experience you want

How to make the most of your time?

Visit type & durationRouteWhat you get

Quick visit (1–2 hrs)

Entrance → Selected key live showrooms → Exit shop

A fast-paced introduction to York Dungeon focusing on a handful of standout live scenes, giving a condensed but high-impact version of the experience.

Standard visit (2–3 hrs)

Entrance → Full sequence of 10 live shows → Transition corridors → Exit shop

A complete walkthrough of all live shows at a steady pace, balancing storytelling, effects and performance for the full immersive experience without rushing.

Handy tips

  • Book timed entry early: Peak weekends and school holidays regularly see 45–90 minute sold-out slots, especially for midday entries between 11 am and 3 pm.
  • Pick early slots: Arriving for the 10 am–11 am window avoids the heaviest group flow and reduces queue build-up outside Tower Street.
  • Respect timed entry: Late arrivals may be refused during busy periods, as groups are scheduled in strict 10–15-minute intervals.
  • Exit flow matters: The only exit is through the gift shop, which can get busy immediately after peak time slots between 12 pm and 4 pm.

Explore York Dungeon

Before you get there

Things to know before booking York Dungeon tickets

  • Booking window: York Dungeon operates on strictly timed entry slots with limited daily capacity. Advance online booking is strongly recommended, as walk-up availability is not guaranteed.
  • What’s included: Standard admission includes full access to the 75-minute experience, featuring a continuous journey through 10 live actor-led shows and themed sets. Entry is valid only for your selected time slot, and re-entry after exit is not permitted.
  • Suitability & age limits: Entry is not permitted for children under 5, and the experience is generally recommended for ages 8 and above due to dark themes, loud effects, and jump scares. Guests under 16 must be accompanied by an adult aged 18 or over.
  • Accessibility: The attraction is partially wheelchair accessible due to the historic building layout, though electric wheelchairs cannot be accommodated. Only one manual wheelchair is available per time slot. The experience may not be suitable for guests with claustrophobia, photosensitive epilepsy, or sensitivity to loud noises.

Which ticket is right for you?

Ticket typeWhat’s includedBest forPrice
Standard entry

Timed entry to The York Dungeon and access to all 10 live shows with themed sets and special effects

A straightforward visit focused on the full immersive experience without adding extra activities or planning

From £19

Combo ticket

York Dungeon entry plus a 45-minute River Ouse sightseeing cruise with live commentary

A single booking that combines two contrasting York experiences—immersive indoor shows followed by a relaxed river cruise

From £32.30

York Dungeon timings & best time to visit

DayTimingsLast entryClosed on

Daily

10 am – 5 pm

4 pm

Occasional maintenance days / private events

York Dungeon generally operates year-round, but opening hours and last entry times may vary slightly during seasonal periods, school holidays, or special closures. Timed entry slots apply, so access is strictly based on your booked time.

Best time to visit the York Dungeon

Best overall tip: Aim for a weekday morning slot to reduce waiting times and experience a more fluid flow between shows.

Where is York Dungeon located?

Getting to York Dungeon

Facilities & accessibility

  • Gift shop: A gift shop is located at the exit, offering themed souvenirs and York Dungeon merchandise.
  • Restrooms: On-site toilet facilities are available for use before and after the experience.
  • Staff assistance: Team members are available throughout the attraction to provide guidance and support.
  • Manual wheelchair access: One manual wheelchair is available per hour due to historic building limitations.
  • Carer support: A support assistant is welcome to accompany a disabled visitor without charge; only one assistant receives free entry per guest.
  • Assistance dogs: Guide dogs are welcome inside the venue.

Rules and restrictions

  • Entry is permitted only with a valid timed ticket for the selected time slot.
  • Photography and filming are strictly prohibited throughout the attraction.
  • Children under 5 years are not permitted inside the experience.
  • Visitors under 16 years require accompaniment by an adult aged 18 or over.
  • Large bags and luggage are not permitted inside the attraction.
  • Smoking and the use of e-cigarettes are prohibited throughout the venue.
  • Food and drinks are not allowed inside the experience.
  • Actor and staff interactions must not involve physical contact.
  • Assistance dogs are permitted inside the venue; other animals are not allowed.

Where to eat

Where to shop

Where to stay

Insider tips

  • Peak timing strategy: Peak queues form between 11 am and 3 pm due to school groups and tour groups; earlier than 10 am or after 3:30 pm is typically faster for entry and smoother flow between scenes.
  • Arrive early benefit: Arriving 10–15 minutes before your timed slot reduces the risk of being moved to a later group during busy periods and ensures a smoother check-in.
  • Sensory positioning tip: Loud sound and strobe effects are strongest at the front; standing slightly toward the back of each scene can reduce intensity.
  • Exit strategy: The gift shop is the only retail stop and is located immediately after the final scene, so purchases (if any) can be completed before leaving the building.

Frequently asked questions about visiting York Dungeon

The experience lasts around 75 minutes, featuring 10 live actor-led scenes in a continuous walkthrough. Additional time should be allowed for timed entry processing and peak queues.